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Onboarding Users in SimplerQMS

Set up access, groups, and documentation before day one so the new user can log in and work in SimplerQMS without delays.

Updated over a week ago

Who Is This For?

  • Employee Managers / HR / IT โ€” requesting access and creating user accounts

  • QA โ€” verifying access scopes and approving Electronic Signature Agreements (ESA)

  • System Administrators โ€” assigning licenses, groups, and permissions

How to Do It?

Step 1: Submit an Access Request

Confirm the new user needs access and capture the permissions they require.

  • Complete or update your Access Request Form (from your initial implementation).

    • If no form exists, contact the SimplerQMS team for a best-practice template.

  • The form must include:

    • Login information (exclude any password)

    • Module permissions required

    • Classified access needs (if applicable)

  • Employee Manager/HR/IT/QA reviews and forwards the form to the Microsoft Entra ID user-creation owner.

๐Ÿ’ก Tip: Keep the request form in your validated repository. Itโ€™s your audit trail for why the user was granted access.


Step 2: Create the User in Microsoft Entra ID

Create the account according to the approved request.

  • The Entra ID owner receives the Access Request.

  • In Microsoft Entra ID:

    1. Open the Entra ID portal โ†’ Create user

    2. Fill in the Basics

    3. Click Review + create (or Next: Properties to complete the full profile)

  • Notify Employee Manager/HR/IT/QA that the user has been added per the request.

โ— Compliance: Do not provide system passwords via email or store them on the access request. Passwords must be set and shared via approved secure channels only.


Step 3: Assign Licenses, Access, and Groups

Align the userโ€™s permissions with their role so training is auto-assigned and access is correct.

  • Employee Manager/HR/IT/QA:

    • Assign the license type, classified documents access (if applicable), and module permissions.

    • Add the user to the correct user groups.

  • Once added to the right groups, training records auto-assign to the user.

๐Ÿ’ก Tip: Use role-based groups (not individuals) for permissions. This simplifies audits and makes onboarding/offboarding faster.

๐Ÿ“Ž References:


Step 4: Prepare the Electronic Signature Agreement (ESA)

Establish the userโ€™s acknowledgment for secure e-signatures before they sign anything in the system.

  • HR/IT creates an Electronic Signature Agreement based on your validated ESA template in SimplerQMS.

    • If no template exists, contact the SimplerQMS team for guidance.

  • Provide the agreement to the new user for wet/handwritten signature (or your approved method).

โ— Compliance: Users must not execute e-signatures in SimplerQMS until their signed ESA is filed and QA-approved.

๐Ÿ“ Donโ€™t see your ESA template?

Ask your SimplerQMS admin or the SimplerQMS team to provide the standard, validated ESA template defined during implementation. Using a non-validated template can delay onboarding.


Step 5: Collect and File the Signed ESA

Complete the compliance record and link it to the user.

  • The user signs and returns the ESA to Employee Manager/HR/IT.

  • Employee Manager/HR/IT/QA:

    • Scan the signed ESA.

    • Drag and drop the scan onto the original ESA document in SimplerQMS (associated to the user).

    • Send for QA approval and ensure final approval is completed.

๐Ÿ’ก Tip: Title the scanned ESA consistently (e.g., โ€œESA โ€“ Lastname, Firstname โ€“ YYYY-MM-DDโ€) to simplify audits and searches.


Tips

  • ๐Ÿ’ก Use a single, controlled access request form as your source of truth. Avoid one-off emails or chat approvals.

  • ๐Ÿ’ก Verify classified access requirements at onboarding to avoid rework and re-training later.

Whatโ€™s Next?

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