Improve System Reliability and Quality Workflows

App Version 2.2.0 introduces improvements across SimplerQMS to support more reliable system access, smoother quality workflows, and better visibility across key quality processes. These updates are shaped by customer feedback, day-to-day user needs, and the evolving requirements of life science organizations.

Key highlights:

More controlled system access with improved access handling
Easier Quality Event Type selection for organizations with larger numbers of event types
More visibility into Training Management with expanded reporting and access improvements
Better control in Change Control with clearer conclusion visibility and permissions
More reliable document workflows with improvements to signing, due-date justification, and review processes
Stronger audit trail visibility with version history differences integrated into the audit trail
More reliable Periodic Reviews with improved CSV exports and document update workflows

Launch Schedule

App Version 2.2.0 will be available to all SimplerQMS customers as of September 16, 2026.

Validation Reports

Validation Reports for this release will be available on the same day as the release.

Bug Fixes and Improvements

System Usability and Reliability

We made an improvement to system access handling to support more controlled user access.

Improvement includes:

Improved system access security. Refresh token validity has been reduced from seven days to one day, limiting how long an existing refresh token remains valid after a user's status changes.

This helps organizations apply access changes sooner and supports more controlled user access management.

Quality Events & CAPA

We improved Quality Event Type selection to support organizations with larger numbers of Quality Event Types.

Improvement includes:

Find all event types. The Quality Event Type selection now supports organizations with more than 25 active Quality Event Types, with all available types accessible and searchable.

This makes it easier to find the appropriate Quality Event Type, particularly for organizations with larger numbers of event types.

Quality Events & CAPA improvement is now reflected in the training environment. This improvement provides an updated experience and may be relevant to your ongoing testing and process setup.

Training Management

Training Management now provides expanded reporting and improved access to training information, helping teams gain better visibility into training activities and records.

Improvements include:

Expanded Training reporting. New Training reports provide broader visibility into training information, including training assignments, users, user groups, and training rules. The information can also be exported for further analysis and recordkeeping.
Improved Training access. Training access now correctly provides access to organization-level Training Records where the appropriate access has been granted.
Improved Training Rule management. Viewer License users can no longer be assigned to Training Rules, in line with their available system permissions.
Updated Training Rule interface. The Training Rules version pages have been updated to provide a more consistent experience across the Training module.

These improvements provide a more consolidated view of training information, support visibility across organization-level training activities, and improve alignment between user permissions and training responsibilities.

Change Control

We improved the visibility and editing permissions for Change Plan and Execution of Change Plan conclusions.

Improvement includes:

Clearer conclusion visibility and permissions. Conclusion sections are now available to Reviewers at the appropriate stage of the workflow. Once the Author has completed a conclusion, Reviewers and Approvers cannot edit or override it during Approval.

This improves Reviewer visibility into the conclusion during review and helps maintain the integrity of completed conclusions throughout the approval process.

Document Workflows

We addressed several issues affecting electronic signatures, reviews, and due-date justifications.

Improvements include:

More reliable electronic signatures. Fixed an issue that could prevent users from completing a signing action after an Azure signing window had been interrupted.
More reliable review closure. Fixed an issue that could prevent users from closing a review and moving the document to the next workflow stage.
Improved Due Date Justification. Fixed scenarios where changes to document due dates did not trigger the required justification step for Templates and Controlled Items.

These improvements help reduce interruptions during document processing and ensure due-date changes are handled consistently within document workflows.

Audit Trail

We improved the audit trail experience by bringing version history differences into the audit trail for version changes.

Improvements include:

Version differences in the Audit Trail. Version changes can now display the differences from Version History directly within the Audit Trail.
Improved user information tracking. Fixed an issue affecting the recording of certain user email address changes in the Audit Trail.

These improvements support a clearer review of version changes and more reliable tracking of changes to user information.

Periodic Reviews

We improved reliability in Periodic Review exports and document update workflows.

Improvements include:

More reliable Periodic Review exports. Fixed an issue where users could receive a successful download message for an Organizational Periodic Review CSV export even though the file was not downloaded.
Improved Needs Update workflow. Fixed an issue where the Needs Update option could appear unavailable when reviewing a document through Periodic Reviews.

These improvements reduce uncertainty when generating review reports and support the Periodic Review process without unnecessary workflow interruptions.

App Version 2.2.0 focuses on making everyday workflows more reliable, improving visibility across quality activities, and strengthening the consistency of key processes across the platform.

Explore the Improvements