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Managing Tags

Tags provide a flexible way to classify documents and records for easier retrieval. Properly managing tags prevents duplication, keeps terminology consistent, and improves search and reporting.

Updated over 4 months ago

Who Is This For?

  • System Administrators – maintaining a clean, scalable tagging system

  • QA Administrators – standardizing terminology for audits and reporting

  • Process Owners – organizing records by process, product, site, or category

How to Do It?

Step 1: Create a Tag

Add tags to improve categorization of entities.

  1. Go to Settings > Tags.

  2. Click New Tag in the top bar.

  3. Enter the Tag Name.

  4. Click Save.

💡Tip: Use short, unambiguous names (e.g., “Supplier Audit”, “Stability”, “SOPs”).


Step 2: Update a Tag

Revise tag names as terminology evolves.

  1. In Settings > Tags, locate the tag by sorting (Name, Taggings, Last Modified) or using the in-list search.

  2. Click the three vertical dots and select Edit.

  3. Update the Tag Name.

  4. Click Save.

📎 References:


Step 3: Merge Tags

Consolidate duplicates to keep your taxonomy consistent.

  1. Find the tag using sort or search in Settings > Tags.

  2. Click the three vertical dots and select Merge.

  3. Search for and select the tag(s) to merge with.

  4. Click Save.

Warning: Merging moves all existing taggings into the selected tag. Review usage counts before merging.


Step 4: Delete or Archive a Tag

Remove unused tags to keep the system clean.

  1. Locate the tag by sorting or searching in Settings > Tags.

  2. Click the three vertical dots and select Delete (or Archive, if available).

  3. Confirm the action.

    • You can view the list of Archived tags from the same area.​

Compliance reminder: Do not delete tags that are still used on active, regulated records. Prefer Archive to preserve history while preventing new use.

📎 Reference: Managing Processes


Tips

  • 💡 Before creating a new tag, search existing tags to avoid near-duplicates (e.g., “Supplier” vs. “Suppliers”).

  • 💡 Standardize capitalization and format (e.g., Title Case) for consistent filtering and reporting.

  • 💡 Use Merge to consolidate synonyms after a terminology update (e.g., “QA” → “Quality Assurance”).

What’s Next?

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